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August 5, 2024
Question

1 Password does not work.

  • August 5, 2024
  • 1 reply
  • 35 views

Please help
Whenever I open 1 Password in any browser it opens another session in Windows. See attached image

I can not use it until I delete 1 Password in the tasks manager.

I followed several tips from a Google search but it does not seem to work.

This is VERY frustrating.


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

1 reply

1P_Dave
1Password Employee
August 5, 2024

Hello @Bhabashy! 👋

I'm sorry that you're running into trouble with 1Password in the browser. So that I can better understand the situation can you tell me the following:

  1. Which browser(s) are you seeing the issue in?
  2. Do you have the 1Password desktop app installed?
  3. What version of 1Password in the browser is installed: How to keep 1Password up to date in your browser

Can you also attach the image that you mentioned to your reply. Here's how:

Make sure that nothing sensitive is visible in the image.

-Dave