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November 11, 2021
Question

1P crashing on Monterey...

1P crashing on Monterey...

random for no reason - any ideas how to fix?

1Password 7
Version 7.9.1 (70901007)
1Password Store


1Password Version: 7.9.1
Extension Version: Not Provided
OS Version: 12.0.1

5 replies

Jack_P_1P
1Password Employee
1Password Employee
November 11, 2021

Hi @dealtek:

I'm sorry to hear you're running into issues with 1Password crashing. We're currently investigating an issue where searching and then using a keyboard shortcut may cause issues. Is that what you're experiencing? If so, 1Password for Mac 7.9.2 currently in beta has a fix for this issue. If you'd like to use the beta, follow these steps: Use 1Password beta releases

If this isn't what's causing 1Password for Mac to crash, let me know, and I'll be happy to investigate further.

Jack

dealtekAuthor
November 12, 2021

In my case - it is crashing in the background.

But I did bring over the firefox ext from another computer. So I just deleted the old ext. and re added as new. do you think this may help?

November 15, 2021

@dealtek:

If it's the main app that is crashing, perhaps the browser extension might be unrelated. Did you see any improvements after you installed the extension from scratch?

dealtekAuthor
December 15, 2021

Hi thanks for the help. I will get back to you shortly.

December 16, 2021

Sounds good :+1: