1P Icon appears but no autofill

Forum|Forum|2 years ago
August 28, 2023
3 replies
76 views

My 1P no longer fills in known passwords from the Safari browser. I have done the normal restart, uninstall, reinstall, etc... When I go to a known website, the 1P icon is present for the auto-fill, but no selection is available. If I select the 1P tool from the browser add-in, it correctly identifies the login, but I have to copy and paste each field separately instead of auto-fill. Any ideas?

1Password Version: 8.10.12
Extension Version: 2.14.0
OS Version: MacOS 13.4.1
Browser: Safari

Browser Extension

1P_Dave

1Password Employee

Hello @keithodland! 👋

I'm sorry that you're unable to fill in Safari. The latest version of 1Password for Safari (2.14.1) has some fixes that might help here, can you please update: How to keep 1Password up to date in your browser

Once you're running 2.14.1 let me know if you still see the issue.

-Dave

A

Anonymous

Thanks, Dave_1P. I upgraded to 2.14.1 and it appears to be working the way I remember. Thanks for the excellent support.

1P_Dave

1Password Employee

I'm happy to hear that the update resolved the issue. 🙂

-Dave

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