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October 11, 2021
Question

1P inserts wrong email address

I'm using the latest Chrome extension, and I attached a screenshot that displays the problem. When I log into nytimes.com, 1P fills in my email address as mailto:xyz@yahoo.com. The problem is that the email address is mailto:xyz@gmail.com. A second screenshot shows what's in my 1P settings. I do, however, use the yahoo email account for most of my other logins, and I used it at the nyt.com domain a long time ago. Is there anything I can do to make 1P enter my gmail address? Thanks.


1Password Version: Not Provided
Extension Version: 2.1.3
OS Version: Win 10x64

12 replies

February 10, 2022

This issue persists and is troublesome at several of my login accounts. It shouldn't take this long to resolve!

February 11, 2022

Hi @jimmyweg we're really sorry about the inconvenience. We can share the additional feedback that you have posted with our developers. We can't guarantee a time period on which time will be resolved, but we'll do our best to advocate for it. Let us know if you have any other questions.