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August 1, 2021
Question

1P must be open for it to fill in pw in FF. Is this usual behavior?

Newly installed 1P and extension in FF, and turned ext. on. iMac, Big Sur.

When I try to use 1P to fill in usernames/passwords in FF, the message that comes up is "open 1P", so I have to fill in the master password.

I thought 1P would fill in these for me without being open, so this makes 1P vastly less useful.

Am I doing something wrong [likely!]?

Polly


1Password Version: 7.8.6
Extension Version: 2.05
OS Version: Mac Big Sur
Referrer: forum-search:https://1password.community/search?Search=1P%20must%20be%20open%20for%20it%20to%20fill%20in%20pw%20in%20FF.%20Is%20this%20usual%20behavior%3F

12 replies

Nhat_Nguyen
1Password Employee
1Password Employee
August 1, 2021

Hello @pellerbe,

Based on your description, it seems like the 1Password in your browser has trouble connecting with the desktop app. The new 1Password should share the lock state and integrate with the app automatically. That said, if that doesn't work for you, let us try these steps to see how it works, and we can go from there.

  1. Give your computer a restart to ensure that we don't have any pending process that prevents 1Password from connecting with your browser.

  2. Open and unlock the 1Password desktop app.

  3. Open your browser > Wait a few seconds to see if 1Password is unlocked or not. If not, please right-click the 1Password icon in the browser toolbar > Settings > Scroll down to "Integrate with 1Password app" and toggle it off and on again.

Best regards,

Nhat Nguyen.
https://support.1password.com/

August 1, 2021

Nhat, you nailed it!

Thank you very much for both replying, and replying so quickly!

Polly

August 2, 2021

On behalf of Nhat, you are most welcome!

Enjoy your 1Password :)

August 3, 2021

Rejoiced too soon [sigh!].
After a few minutes, the extension locks itself again, requiring that I sign in with the master password again.
By the way, same behavior in Safari, so I haven't tried deleting and re-installing the FF extension.
Thanks!

August 3, 2021

Oh yes, should mention: my passwords are all in 1P now, so I cannot afford to lose them!

Polly

August 3, 2021

@pellerbe:

After a few minutes, the extension locks itself again, requiring that I sign in with the master password again.

When this happens, does the 1Password desktop app also get locked?

August 3, 2021

Yes.
I have to put in the master pw again.
P

August 3, 2021

@pellerbe:

Thank you for the confirmation. If both the extension and the desktop app lock at the same time, it sounds like 1Password is following your auto-lock settings. If you open 1Password for Mac and go to Preferences > Security > Auto-lock section, did you configure the 1Password app to lock after a few minutes?

August 3, 2021

Ag ana, I left it at default , which locks after 5 min.
But while I can see why to set that for the Mac app, for security, why does that locking affect the extension?

My ideal situation would be to unlock the desktop app once, and then no matter what happens to the desktop app, have the extension be able to fill in pw etc. until I shutdown/restart the Mac. Is this obtainable?

Thanks.

1Password Employee
August 3, 2021

Hi @pellerbe

It is not; sorry. If you want the extension to unlock when you unlock the desktop app, it must also lock with it.

Ben