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June 29, 2022
Question

1P not showing New Login in Main Window

  • June 29, 2022
  • 6 replies
  • 61 views

I added a new login to 1P for Stockrover.com and it hung when doing and the main window does not show the login. However the login shows in the Safari toolbar.


1Password Version: 8.8.0 80800165
Extension Version: 2.3.6
OS Version: 12.4
Browser:_ Safari

6 replies

June 29, 2022


June 29, 2022

As I anticipated if I completely quit 1P and restart the entry shows. This is not the first time

July 25, 2022

Hello @mdvzo ! Thanks for sharing your feedback! I'm sorry to hear about the problem you've been experiencing.

We'll need to take a closer look at how 1Password is currently set up. Can you send us a diagnostics report from your Mac?
* https://support.1password.com/diagnostics/?mac

Attach the diagnostics to an email message addressed to mailto:support+forum@1password.com. With your email please include:
* A link to this thread: (https://1password.community/discussion/131204/1p-not-showing-new-login-in-main-window#latest)
* Your forum username: (mdvzo)
You should receive an automated reply from our BitBot assistant with a Support ID number.
Please post that number here.

Thanks very much!

July 25, 2022

I took care of everything except I have not received a ticket number as of yet.

Jack_P_1P
1Password Employee
1Password Employee
July 25, 2022

Hi @mdvzo:

I was able to locate your email to us, so we'll take a look and be in touch soon.

Jack

ref: YJM-93157-282

July 25, 2022

Thx