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September 26, 2023
Solved

1P shortcut conflict with default Google Doc shortcut in Safari

  • September 26, 2023
  • 14 replies
  • 674 views

Hi there, I'm just chiming in as another user whose work in Google Docs is significantly impacted by the devs choice to use a default Google Docs shortcut (Shift-Command-x) as a 1Password extension shortcut.

I love 1P but this is very frustrating. I'm leaving a new thread because all of the other threads on this are "resolved" but this is still an issue. Thanks.


1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 13.4.1
Browser: Safari

Best answer by 1P_Dave

Hello!

I'm happy to share that Safari 26, included with macOS Tahoe, now includes the ability to change browser extension keyboard shortcuts. 🎉

This means you can change the default shortcut (Command–Shift–X) for opening the 1Password pop-up, in case you already use that combo for something else. Here’s how to set it up:

  1. Update to macOS Tahoe
  2. Open Safari.
  3. Click on Safari next to the  Apple logo in the menu bar and then click Settings
  4. Click Extensions.
  5. Choose 1Password then scroll down and edit the shortcut.


I hope that helps! 

-Dave

14 replies

September 4, 2024

Has the Safari extension been updated? I am still experiencing the same issue when typing text and giving what's supposed to be a global Mac command for strikethrough text that the extension has hijacked. As I mentioned earlier, this issue goes back at least to September 2023. Is the development team simply deprioritizing this in perpetuity? Dave_1P, are you an employee of 1Password or in some official position to be able to get this prioritized by the developers?

1P_Dave
1Password Employee
September 9, 2024

@rickychitarrone

The latest update can be found in my post here: https://1password.community/discussion/comment/714870/#Comment_714870

I'm sorry that I don't have any new information to share.

-Dave

September 11, 2024

Thanks Dave. I've gone straight to 1Password contact form. The agent acknowledged the issue without hinting any timetable concerning a release in which it would be fixed. It's hard to tell exactly what the responding agent thought, but it seems like the very idea of an app developer repurposing a system-wide keystroke combination for their browser extension isn't a problem so long as there's a means of changing it within the browser, which Safari doesn't allow. My thought is just to rerelease it either with keystrokes that don't conflict with most browser-based text editing (Docs, Word for Web, et al.) or just disable the feature altogether, since it's entirely redundant. There's already a keystroke combo with which a Mac user can invoke 1P from anywhere in the GUI. The feature is covered. Nobody needs an extra one just for the browser. I don't know whether the message penetrated. Time will tell.

1P_Dave
1P_DaveAnswer
1Password Employee
September 26, 2025

Hello!

I'm happy to share that Safari 26, included with macOS Tahoe, now includes the ability to change browser extension keyboard shortcuts. 🎉

This means you can change the default shortcut (Command–Shift–X) for opening the 1Password pop-up, in case you already use that combo for something else. Here’s how to set it up:

  1. Update to macOS Tahoe
  2. Open Safari.
  3. Click on Safari next to the  Apple logo in the menu bar and then click Settings
  4. Click Extensions.
  5. Choose 1Password then scroll down and edit the shortcut.


I hope that helps! 

-Dave