Question

1p8 unable to sign in at all

Forum|Forum|4 years ago
September 19, 2021
16 replies
342 views

Long time user tried a couple times prior on 1p8 releases but still no luck unable to sign in red text "We weren't able to sign into your account" I'm 1P Family user and would love to try out 1p8 but still no luck.. I checked I don't have 2FA turned on either.. I was on macOS 11.5 as well still had same problem.

1Password Version: 8.2.2-39.BETA
Extension Version: 8.2.2-39.BETA
OS Version: macOS 12 latest beta

Betas

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A

Anonymous

Same. 😉

A

Anonymous

:+1: :)

A

Anonymous

same here

1P_PeterG

Community Manager

Hi folks, thanks for your votes and feedback here!

For anyone who is still encountering issues with 1Password 8 and your network setup (including proxy, VPN, you name it), feel free to contact us at the appropriate email addresses. 👇 We'd love to understand what about your setup we need to be taking into account to make things work for you.

Here's where you can reach our specialist teams:

Windows: support+windows@1Password.com
Mac: support+mac@1Password.com
Linux: support+linux@1Password.com

The team member who replies will likely ask for specifics of your setup, so that we can pass that information on to our developers to inform future updates to 1Password 8.

Thanks again for participating in the Beta release, and for letting us know where you see room for improvement. We hope to hear from you!

tdubeAuthor

THANKS sorry I forgot to respond!!

1P_Tommy

1Password Employee

No worries @tdube If you experience any troubles please let us know.

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