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Anonymous
May 4, 2022
Question

1P8 - Watchtower 2FA warning not working.

  • May 4, 2022
  • 3 replies
  • 116 views

Since upgrading to 1P8, it's been incorrectly marking accounts as inactive 2FA.

However, not only are they active, 1P8 has the one-time codes in it! And they still work!

Why is this happening?

It still feels like 1P8 was not ready for primetime. Maybe I'm the only one that feels this way.

1Password Version: 8
Extension Version: Not Provided
OS Version: 12.3.1

3 replies

1P_Dave
1Password Employee
1P_Dave
1Password Employee
May 12, 2022

Hello @LKlieger! 👋

I'm sorry to hear that you're seeing unexpected Watchtower warnings for items that have 2FA enabled. Do you see any error messages in the affected Login items? Have you saved the 2FA one-time passcode as a custom field or does it appear below your username and password in the Login item?

I look forward to hearing from you. 😊

Anonymous
May 12, 2022

Social support helped out - the logins in question had double one-time-passcodes for some reason. I am not sure why, especially since one worked and one was invalid.

However, it's solved now. Thanks.

Anonymous
May 12, 2022

Thank you for circling back @LKlieger, on behalf of @1P_Dave and I, and glad to hear it's solved.

If you need any more help, please don't hesitate to reach back out!

Gabriele

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