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October 27, 2025
Question

1Pass Blocks Google Passkey login process on Android

  • October 27, 2025
  • 1 reply
  • 76 views

I have a Google Pixel 10 XL. I've noticed this issue where when I log into an app or website on my phone, and choose sign-in with my Google account, the passkey login process doesn't work. I don't get an option to authenticate using my biometrics or anything else.

In order to resolve this, I have to go into my Android security settings and change my preferred service from 1Password to Google. Then the sign-in process for that app works normally. Then I can change my preferred service back to 1Pass.

Obviously this is a problem if I have to constantly switched my preferred service. What's going on here?

1 reply

1P_Dave
1Password Employee
November 14, 2025

Hello @Andrew6! 👋

I'm sorry that you're running into an issue when signing into services using your Google account. I see that you're currently discussing the issue with our support team via email, please continue the discussion there. 

I'll close this thread to avoid duplication of efforts. 

-Dave