1Password 7.9 classic not showing suggestions in Safari 15 extension

Hi @Thylacine!

I would like to ask you to generate a https://support.1password.com/diagnostics/?mac and email it to us to mailto:support+forum@agilebits.com, so we can take a closer look at why this is happening to you.

After you have sent the email, please feel free to post the ticket number you received so we can locate your message and connect it with this forum discussion.

Looking forward to your message!

Hi @ag_ana,

Thank your for reaching out. I ran into a temporary problem preventing me to send the report... Downloaded the Troubleshooting app, generated the report, then I get stuck in creating the email message.

Your Troubleshooting app wants to use the native Mail app, while I'm using MS Outlook for Mac. Somehow this leads to no email being generated. I couldn't find the support email on your site. Could you send it to me in my 1Password inbox?

Looking forward to your reply.

Hi @Thylacine

support+forum@agilebits.com would be the address to send the message to, please.

Ben

To keep everything in sync, the support ticket with the diagnostic report is [#KBS-29294-813]

@Thylacine:

Thank you! I confirm that I have managed to locate your diagnostics report in our system :+1: We will take a look and someone will get back to your email as soon as possible.

Thank you for your patience!

ref: KBS-29294-813