1Password 7 cannot migrate vaults

 I have been a 1Password 7 user for a long time.  I bought it from the iTunes App Store on July 19, 2014 for $49.99.

On October 27 of 2026, I upgraded to macOS 27.2.  At that point I encountered a crash on launch problem.  I upgraded to 1Password 7 Version 7.10.4 (71004002) from the Mac App Store.  This solved the crash on launch problem.  

I have my computer set up with four different login accounts that I use for different projects.  Each account has its own 1Password vault.  The idea is that if one vault is compromised, the other vaults will remain secure.  For two of my login accounts, 1Password is working as expected.  I open 1Password, enter my password, and then can use it as expected.  So the app works and is correctly installed.

For the other two login accounts, when I open 1Password, I get the following alert.  There is no opportunity for me to enter my password or do anything else.  The 1Password menus are not available.  

It seems from this alert that this is a known / expected problem.  How can I recover the passwords that are stored in these vaults?

Sincerely,

Michael Patrick Ellard