Skip to main content
A
annoyed1234123431
April 24, 2023
Question

1Password 7 not working with Safari Version 16.3 (18614.4.6.1.6)

  • April 24, 2023
  • 3 replies
  • 209 views

The button is there. When I click nothing happens. The unlock 1Password on the password field shows up but pressing unlock does nothing. The icon at the end of the password field just shows and hides the Unlock 1Password popup.

1Password Version: 1Password 7 Version 7.9.10 (70910001) Mac App Stor
Extension Version: 7.9.10 from 1Password 7
OS Version: 13.2.1 (22D68)
Browser:_ Safari Version 16.3 (18614.4.6.1.6)

3 replies

1P_Tommy
1P_Tommy
1Password Employee
April 25, 2023

@annoyed1234123431

Try to quit 1Password completely using our helper in the menu bar.

  1. Look for our helper in the menu bar near the WiFi indicator and the clock. Right-click (Option-click) on the helper and select Quit.
  2. Quit your browser.

Open 1Password and unlock. Open you browser.

A
annoyed1234123431Author
April 25, 2023

Tried that didn't work. Tried rebooting, nothing. Deleted the app, redownloaded from App Store, and logging in again fixed it.

steph_giles
steph_giles
1Password Employee
April 28, 2023

@annoyed1234123431, I'm glad you were able to get things working.

For the best experience using 1Password we recommend using 1Password 8 and the latest version of 1Password for Safari. Here is some more information: 1Password 8 for Mac.

Let us know if you have any questions!

Terms & ConditionsAccessibility statement

©2026 1Password. All rights reserved.
4711 Yonge St, 10th Floor, Toronto Ontario, M2N 6K8, Canada