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November 11, 2022
Question

1Password 8.9.8 won't autofill on https://frontrangeorthopedics.followmyhealth.com/

I can't get 1Pw 8.9.8 to autofill on this site, either from the field buttons, or the Safari Extension button.


1Password Version: 8.9.8
Extension Version: 2.4.1
OS Version: 12.6.1
Browser:_ Safari
Referrer: forum-search:1PW 8.9.8 won't auto-fill on https://followmyhealth.com/

4 replies

srpAuthor
November 11, 2022

This actually occurs on all "https://followmyhealth.com/" sites, but I figured I should provide at least one real example.

steph_giles
1Password Employee
1Password Employee
November 14, 2022

Hey @srp,

I have done some testing on the Front Range Orthopedics website and I don't seem to be running into any issues. Can you try the below steps to manually save your login and let me know if you are still having trouble:

  1. Go to the log in page
  2. Manually enter your log in details but don't click enter or sign in.
  3. Right click the 1Password icon in your browser toolbar and choose 'Save Login'
  4. Give it a title and click Save.
  5. Now refresh the page and see if you are able to fill.

Let me know how you get on!

srpAuthor
November 15, 2022

Of course it works fine now. You must have scared it into submission... :). Sorry for the false report...

steph_giles
1Password Employee
1Password Employee
November 15, 2022

Thanks for the update @srp, no need to apologise!

Let us know if there's anything else we can help with 🙂