When trying to install on a fresh install of Mac OS 15.5 (24F74), 1Password 8 installed simply errors. Every single time, I am met with the following. "We weren't able to find the URL to download 1Password. Try again or contact support."With and without VPNTried at home and work networksNo obvious offline installerNetwork tests pass with flying colorsOther services have no issues Please, anyone know how to proceed?

Question

1Password 8 Can't Install (macOS)

Forum|Forum|11 months ago
July 13, 2025
1 reply
110 views

When trying to install on a fresh install of Mac OS 15.5 (24F74), 1Password 8 installed simply errors. Every single time, I am met with the following.

"We weren't able to find the URL to download 1Password. Try again or contact support."

With and without VPN
Tried at home and work networks
No obvious offline installer
Network tests pass with flying colors
Other services have no issues

Please, anyone know how to proceed?

1P_SimonH

Community Manager

Hi @mtomasch,

I'm sorry for the trouble on this! We found a bug that was causing this issue on Intel Macs. Please delete this installer and download it again from https://1password.com/downloads/mac and the issue should be resolved.

M

mtomaschAuthor

Simon,

The updated installer was able to download and install 1Password 8 correctly.

Thank you.

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