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A
Anonymous
May 11, 2022
Question

1Password 8 crashes immediately every time I try to autofill in Safari.

  • May 11, 2022
  • 16 replies
  • 1036 views

macOS Catalina 10.15.7 (19H1824)
MacBook Pro (Retina, Mid 2012)

Safari 15 Version 15.4 (15613.1.17.1.13, 15613)

Happens with Safari only. Happens with command-\ only. Happens with the new Safari extension from the Mac App Store installed and without it installed.

I deleted 1Password 8, all traces of past versions of 1Password, and every trace of any file and directory containing the strings 'agilebits' '1password' 'onepassword' everywhere on the system including everything in /Library/ and ~/Library, containers, preferences, extensions in other browsers, etc. then restarted then searched for any remainders and then reinstalled 1Password 8 again and reproduced the problem immediately.

Crash report:
Process: 1Password [749]
Path: /Applications/1Password.app/Contents/MacOS/1Password
Identifier: com.1password.1password
Version: 8.7.0 (8.7.0.109983)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: 1Password [749]
User ID: 501

Date/Time: 2022-05-11 16:09:57.083 -0400
OS Version: Mac OS X 10.15.7 (19H1824)
Report Version: 12
Anonymous UUID: 728F2C38-1C12-7564-757C-499C87E63251

Time Awake Since Boot: 370 seconds

System Integrity Protection: enabled

Crashed Thread: 46 tokio-runtime-worker

Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [749]

Application Specific Information:
BUG IN CLIENT OF LIBDISPATCH: Assertion failed: Block was expected to execute on queue [com.apple.main-thread]


Thread 0:: CrBrowserMain Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff6988edea mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff6988f160 mach_msg + 60
2 com.apple.CoreFoundation 0x00007fff3061d387 __CFRunLoopServiceMachPort + 247
3 com.apple.CoreFoundation 0x00007fff3061be41 __CFRunLoopRun + 1329
4 com.apple.CoreFoundation 0x00007fff3061b2b3 CFRunLoopRunSpecific + 466
5 com.apple.HIToolbox 0x00007fff2f288aad RunCurrentEventLoopInMode + 292
6 com.apple.HIToolbox 0x00007fff2f2887c5 ReceiveNextEventCommon + 584
7 com.apple.HIToolbox 0x00007fff2f288569 _BlockUntilNextEventMatchingListInModeWithFilter + 64
8 com.apple.AppKit 0x00007fff2d8d1659 _DPSNextEvent + 883
9 com.apple.AppKit 0x00007fff2d8cfea0 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1352
10 com.apple.AppKit 0x00007fff2d8c1bae -[NSApplication run] + 658
11 com.github.Electron.framework 0x000000010ca524c6 node::AsyncResource::get_async_id() const + 8884774
12 com.github.Electron.framework 0x000000010ca50d92 node::AsyncResource::get_async_id() const + 8878834
13 com.github.Electron.framework 0x000000010ca12efa node::AsyncResource::get_async_id() const + 8625242
14 com.github.Electron.framework 0x000000010c9dcc01 node::AsyncResource::get_async_id() const + 8403297
15 com.github.Electron.framework 0x000000010bce5e04 v8::internal::SetupIsolateDelegate::SetupHeap(v8::internal::Heap*) + 5185764
16 com.github.Electron.framework 0x000000010bce7742 v8::internal::SetupIsolateDelegate::SetupHeap(v8::internal::Heap*) + 5192226
17 com.github.Electron.framework 0x000000010bce3510 v8::internal::SetupIsolateDelegate::SetupHeap(v8::internal::Heap*) + 5175280
18 com.github.Electron.framework 0x0000000109e9b6e5 v8::internal::ExternalReference::fast_c_call_caller_pc_address(v8::internal::Isolate*) + 1957
19 com.github.Electron.framework 0x0000000109e9c8b3 v8::internal::ExternalReference::fast_c_call_caller_pc_address(v8::internal::Isolate*) + 6515
20 com.github.Electron.framework 0x0000000109e9c331 v8::internal::ExternalReference::fast_c_call_caller_pc_address(v8::internal::Isolate*) + 5105
21 com.github.Electron.framework 0x0000000109e9a8ed v8::internal::compiler::BasicBlock::set_loop_header(v8::internal::compiler::BasicBlock*) + 12173
22 com.github.Electron.framework 0x0000000109e9b223 v8::internal::ExternalReference::fast_c_call_caller_pc_address(v8::internal::Isolate*) + 739
23 com.github.Electron.framework 0x0000000109bcd568 ElectronMain + 152
24 libdyld.dylib 0x00007fff6974dcc9 start + 1

[abridged due to length constraint]

1Password Version: 8
Extension Version: Not Provided
OS Version: macOS 10.15.7

16 replies

Jack_P_1P
Jack_P_1P
1Password Employee
May 11, 2022

Hi @sunnykoala8229:

Thanks for reporting this. This is something we're aware of and investigating, and hope to know more soon. I've added you as an affected user, and we'll be sure to follow up as soon as we've got more to share.

Jack

ref: dev/core/core#15005

0
T
theengine
May 12, 2022

Me too, same system and versions, only late 2013 Mac.

0
1P_PeterG
1P_PeterG
Community Manager
May 12, 2022

Sorry to learn of this, @theengine. I have added you to our list of affected customers and our developers are continuing to make this a priority. We'll hope to have more for you soon!

0
A
Anonymous
May 14, 2022

I'm having the same issue. Performed the same wipe clean and reinstall 1Password 8 as the original post and it still crashes.

0
A
Anonymous
May 15, 2022

Glad to know I'm not the only person experiencing this. It only happens to me when command-\ forces a search, which occurs when it's first unlocked. That in itself is bad behavior, 1P should check if the current website is a match, and then fill if it is, before popping up a search window.

0
Jack_P_1P
Jack_P_1P
1Password Employee
May 18, 2022

Hi @randian:

As I mentioned above, we're actively investigating this issue. In the meantime, using the in-line menu or the 1Password pop-up in your browser will allow you to fill as expected, rather than using ⌘+.

Jack

0
A
Anonymous
May 24, 2022

I've had the exact same experience. 1password 8 is unusable with Safari.

0
1P_Tommy
1P_Tommy
1Password Employee
May 27, 2022

@smithsonian

Have you tried the steps Jack put forth? Do they help?

0
A
Anonymous
May 28, 2022

@1P_Tommy I did yes. No success. Running Catalina 10.15.7 on an old 2012 MacBook Pro.

Not sure it has any correlation, but I had a local vault on my machine before the upgrade. I don’t see it anywhere on my machine any more as I anticipated based on the warning during the install. I mention it in case 1P is looking for the old vault and crashing when it can’t find it.

0
Jack_P_1P
Jack_P_1P
1Password Employee
June 2, 2022

Hey @smithsonian:

We've recently made some improvements to this in 1Password 8.7.1. If you check for updates and try to use Universal Autofill again, does that improve your state of play? Let me know!

Jack

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