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INTRASERVER
June 22, 2022
Question

1Password 8 (Early Access) Issues list.

  • June 22, 2022
  • 14 replies
  • 541 views

I tried for 15min and unfortunately worst experience with it. Most bad part is I couldn't find option to enable biometric login. So to open 1Password always has to enter password manualy. Secondly didn't work with many pages, didn't offer to use 1Password to sign. Secondly when I entered password on web pages Google Password Manager overlapse to 1Password. Even 1Password been set as one to save and use for autofill.

14 replies

INTRASERVER
July 15, 2022

Closing app is like swipe up. But lock app is press on profile and from drop menu press lock. This happen when you first time enable biometric unlock. But if you follow like I wrote then after no problem and doesn't need to write password any more.

1P_Timothy
Community Manager
Community Manager
July 19, 2022

Hi @INTRASERVER, thanks for clarifying that!

August 25, 2022

Hi - my Galaxy tablet uses face recognition. I went through all of your deleting/uninstalling steps multiple times yet it still doesn't enable the feature for 1Password. I only get a prompt to enter my password to open the application. Could you help please?

1P_Timothy
Community Manager
Community Manager
September 1, 2022

Hello @oilburner, I'm sorry to hear about the issue with Biometric unlock.

There are a few device requirements in order to enable face unlock with 1Password. 1Password requires devices to use Google's native Biometric framework as well as use strong encryption. To clarify, many devices have a facial scanner, but may not support Google's native Biometric framework as well as support strong encryption. Part of that support includes requirements for a front facing camera that can capture facial biometry in three dimensions. Without it, there's a possibility a photograph could be used to trick the facial scanner. Currently, this support is limited to a small number of Android devices and I do not think it's available with Galaxy tablets.

If your device has a fingerprint scanner you can use that instead.