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August 12, 2022
Question

1Password 8 freezes when unlocking through the Chrome browser extension

The 1P 8 extension was doing great until the latest update. Now, unlocking through the Chrome extension freezes my computer completely for ~5-10 seconds. Is this a known issue?


1Password Version: 1Password for Mac 8.8.0
Extension Version: 2.3.7
OS Version: macOS 12.5
Browser:_ Chrome

41 replies

October 5, 2022

I've had old extention called something "1Password (desktop app required)", now I removed it but there is some part of it that is still there somehow I think

October 21, 2022

Same issue here:

1Password Extension 2.3.8
1Password 8.9.4 80904044, on PRODUCTION channel
MacOS 12.6
Chrome Version 106.0.5249.119 (Official Build) (arm64)

October 21, 2022

+1 Same issue.
Whenever the 1password UI opens (the quick search with or without the chrome extension, the dropdown under the selected text field, etc), chrome and the 1password UI will chug/freeze for 10+ seconds, and sometimes completely freeze for a long time.

Not sure if relevant, but in case there’s some linear performance issue based on number of chrome tabs : - ) , it’s worth mentioning that I always have multiple chrome profiles open with many tabs.

1Password for Mac 8.9.4
1Password - Password Manager extension 2.3.8
MacOS 12.4
Chrome Version 106.0.5249.119 (Official Build) (arm64)

October 24, 2022

I'm experiencing this issue too. Chrome sometimes freezes (100% CPU utilization) for up to 30 seconds. I also have a lot of tabs open at any time, which might influence the duration since I get freezes of tens of seconds as opposed to 2-3 seconds like some others have reported. Unfortunately, I haven't found a way to reliably reproduce the issue yet.

1Password for Mac 8.9.4 80904044, on PRODUCTION channel
1Password – Password Manager 2.3.8
macOS 12.6 (21G115)
Google Chrome Version 106.0.5249.119 (Official Build) (arm64)

October 25, 2022

I'm experiencing the same issue with the same configuration:
1Password for Mac 8.9.4 80904044, on PRODUCTION channel
1Password – Password Manager 2.3.8
macOS 12.6 (21G115)
Google Chrome Version 106.0.5249.119 (Official Build) (arm64)

October 25, 2022

Just throwing my hat into the ring here -- this makes Chrome nearly unusable for me as every ~30min Chrome will entirely freeze for 2-3 minutes, beachballing.

1Password for Mac 8.9.4
80904044, on PRODUCTION channel
Chrome extension is 2.3.8

October 26, 2022

Same issue here :(

  • 1Password 8.9.4
  • 1Password Chrome Extension 2.3.8
  • Chrome 107.0.5304.62 (arm64)
  • macOS 12.6.1 (21G217)
  • MacBook Pro (16-inch, 2021), Apple M1 Max

Looking forward to a fix.

October 26, 2022

I'm seeing the same issue - Hangs for at least 30 seconds when trying to use autocomplete.

1Password for Mac 8.9.4
1Password Chrome Extension 2.3.8
macOS 12.5.1 (21G83)
Chrome Version 106.0.5249.119 (Official Build) (x86_64)
MacBook Pro (16-inch, 2019) 2.4 GHz 8-Core Intel Core i9

October 31, 2022

I'm having the same issue.

1Password for Mac: 8.9.4
Chrome Extension: 2.3.8
MacOS: 12.6
Chrome Version: 106.0.5249.119 (Official Build) (x86_64)
MacBook Pro (Retina, 15-inch, Mid 2015)

November 3, 2022

Same issues

1Password for Mac 8.9.4
Chrome Extension: 2.4.1
MacOS: 12.6.1
Chrome: Version 107.0.5304.87 (Official Build) (arm64)

MacBook Pro (14-inch, 2021)