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May 7, 2022
Question

1Password 8 Install Browser Extensions not working using Broswer option in 1P8 app

  • May 7, 2022
  • 5 replies
  • 147 views

I have MacOS Monterey 12.3.1 and a long standing 1P subscription...

I just installed 1Password 8

"Get 1Password For Your Browser' ....is a problem for both Safari 15.4 and Firefox 100.0

The 1P8 app opens a Webpage showing links for numerous browsers

  1. Safari.... I was sent to the Apple App Store, then I installed "1Password for Safari.app" and followed the instructions.... BUT no Safari extension appeared within Safari>Preferences>Extensions

  2. Firefox... I was sent to a Firefox website but it said that "you need to install Firefox" NB: (It was already installed)... I downloaded and reinstalled Firefox but the same problem persisted.

Please help ASAP

Many thanks amcd

5 replies

lysander
May 7, 2022

Refresh the Extensions

  1. Close all open web browsers.
  2. Open the Terminal app on your Mac:
  3. Paste the following into Terminal and then press enter to run the command:

/System/Library/Frameworks/CoreServices.framework/Frameworks/LaunchServices.framework/Support/lsregister -f -R /Applications/Safari.app

  1. Open Safari and try to enable 1Password for Safari again.
May 7, 2022

I had the same issue and this solution worked for me. Thank you.

1P_PeterG
Community Manager
May 8, 2022

Glad to hear this helped in your case, @gandert!

@amcd, does this issue still persist for you?

amcdAuthor
May 8, 2022

Yes issue still persists. I did not try the Teminal workaround at the moment as there are a few other issues I am seeing with 1P8; one example is "Open and FIll" not working. I am in direct touch with 1P support and trying resolve all problems.

1P_Dave
1Password Employee
May 8, 2022

@amcd

I'm sorry to hear that you're still seeing the issue. I do indeed see that you're working with my colleague over email and I recommend continuing the conversation there so that we can get you up and running again. I'm closing this thread to prevent duplication of effort. 🙂

ref: FKM-57217-941