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May 19, 2022
Question

1Password 8 keeps stealing focus on Mac

  • May 19, 2022
  • 92 replies
  • 8103 views

Ever since 1Password 8 came out of beta, every update causes the app to start randomly stealing focus. For example, if I'm working one window and then click into Chrome, 1Password will pop up on top. It's very disruptive and distracting. Quitting the app does not fix it, as I will still see 1Password stealing focus, there is just no window. It seems to usually be fixed by Force Quitting 1Password, but the next time it updates it starts happening again.

I also noticed that even though I changed 1Password to use the Production update channel several updates ago, it still says I'm on BETA (80800094).


1Password Version: 8.8.0
Extension Version: 2.3.4
OS Version: macOS 12.3.1 (Silicon)

92 replies

March 2, 2023

Thank you. [#RTX-37336-223]

1P_Tommy
1Password Employee
March 2, 2023

Thank you.

ref: RTX-37336-223

March 11, 2023

Still working with support to try and resolve this but no success so far. As others have mentioned here the disruption to workflow is leading me to consider moving away from 1Password as a platform.

March 14, 2023

I'm also having this issue too. I was having an issue where if I use Firefox plugin to fill in a password on desktop 3, it would snap back to desktop 1 (safari). But after the latest update 8.10.1 if I have the 1password main window open on Desktop 1, every 5-10 minutes my focus will be taken by 1password. If I close the main 1password window it seems to stop stealing focus.

steph_giles
1Password Employee
March 23, 2023

Hey @scoggins,

I'm so sorry for the delay in getting back to you.

If you are still running into issues I think it would be useful if we could also take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thank you!

April 14, 2023

1Password 8.10.4 on Mac
Ventura 13.2.1
1Password stole the focus 4 times while typing these three lines

steph_giles
1Password Employee
April 14, 2023

Hi @mattsuhmd,

I'm sorry for the disruption, this behaviour doesn't sound right.

Can you also follow the steps above to send some further information over to the team so we can try to get to the bottom of things?

Thank you!

April 18, 2023

And same for me. 1PW for macOS 8.10.4 and Ventura 13.3.1 - still stealing focus and other errors...

April 18, 2023

[#FDU-42483-631]

Thx

steph_giles
1Password Employee
April 19, 2023

I'm sorry for the trouble @dragon1, let's continue troubleshooting over email.

ref: FDU-42483-631