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August 16, 2022
Question

1Password 8 menu bar icon not appearing

  • August 16, 2022
  • 8 replies
  • 1318 views

After upgrading to 8, the menu bar icon did not appear (the 8 icon, not the old 7 one, and yes I checked preferences to ensure it was enabled). So I rebooted, and it appeared, but then went away again. So I launched 1Password, and it appeared, but then when I quit, it disappeared, and now won't return, even after launching 1Password. Any suggestions?


1Password Version: 8.8.0
Extension Version: Not Provided
OS Version: macOS 12.5
Browser:_ Safari

This topic has been closed for replies.

8 replies

1P_Dave
1Password Employee
1Password Employee
August 17, 2022

Hello @Nunuv_Yurbiz! 👋

I'm sorry to hear that the menubar icon isn't appearing. Can you please try the following steps:

  1. Open and unlock 1Password for Mac.
  2. Click on 1Password next to the  in the menu bar.
  3. Click on Preferences.
  4. Uncheck "Keep 1Password in the menu bar".
  5. Check "Keep 1Password in the menu bar".

Then try to close the main window by clicking on the red close icon in the upper left corner of the window. Does the 1Password icon stay in the menubar? If it doesn't then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

The report will be in zip format. Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

August 17, 2022

@1P_Dave I had tried unchecking, and then re-checking, the "Keep 1Password in the menu bar" option, to no avail. However, it turns out the issue was lack of space in the menu bar, which surprised me for two reasons:

  1. There appeared to be plenty of room remaining. I realize the space taken by a menu item exceeds the visible icon but even so it appeared to have plenty of room.
  2. I thought macOS shifts menu items to the other side of the notch if there is insufficient space, but perhaps that depends on the menu item.

In any event, this is now resolved.

1P_Tommy
1Password Employee
1Password Employee
August 17, 2022

@Nunuv_Yurbiz

I use Bartender to shift some items out of the menu bar. You might want to consider something like that if space is a concern. There may be other apps that can do this, but it is the one I use on my devices. I appreciate you letting us know this was resolved.

August 18, 2022

@1P_Tommy I had some items in both the control center and separately in the menu bar (Wifi, battery, etc.). I just confined them to the control center only, which functions as a built in Bartender, of sorts.

1P_Tommy
1Password Employee
1Password Employee
August 23, 2022

Thanks for the update. I appreciate you taking the time to reply. I'll certainly need to keep this one in the back of my memory.

August 11, 2026

I am having this issue now, a Bartender user too but quitting it makes no difference, Keep option in Settings in 1P does nothing

August 11, 2026

Mac Settings had decided to disable it!

1P_Dave
1Password Employee
1Password Employee
August 11, 2026

@derekw 

I’m glad that you were able to re-enable the menubar icon in macOS Settings! Since this thread is a bit old I’ll close it for now but please don’t hesitate to open a new thread if you run into issues in the future. 

-Dave