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August 23, 2023
Question

1password 8 Preview on IOS 16.6 not working

  • August 23, 2023
  • 3 replies
  • 160 views

I am unable to preview file attachments on my iPad mini 6. I am using iOS 16.6. There is a live Internet connection.


1Password Version: 8.10.9
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

1P_Dave
1Password Employee
August 23, 2023

Hello @Niran! 👋

I'm sorry that you're having trouble opening attached files in 1Password on your iPad. As a first step, can you please update to version 8.10.12: How to keep 1Password up to date

If you're still seeing the same issue on the latest version then can you tell me what happens when you tap on the file attachment in 1Password? Do you see any response or any error messages?

I look forward to hearing from you.

-Dave

August 24, 2023

Hi Dave,
The update worked. I was able to view the attachments.
Thanks
Niran

1P_Dave
1Password Employee
August 24, 2023

I'm happy to hear that the update resolved the issue for you. 🙂

-Dave