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June 10, 2022
Question

1Password 8. Why does it keep popping up to the foreground every time I click on something?

  • June 10, 2022
  • 20 replies
  • 2112 views

Maybe I missed something. I just upgraded to 8 a couple of days ago after erasing/reinstalling on my external hd. Downloaded, installed and it seemed alright for a few moments. Now the 1Password window keeps jumping to the front of the display nearly every time I click something on a web page? Really, really annoying. This is not restricted to sites where there may be some kind of login screen. Literally every page I go to the 1Pword 8 main window jumps to the front. I've nearly archived 2 logins, which I use very often, simply because it popped up when I was typing something. Any ideas as to what might be causing this?


1Password Version: 8.7.1
Extension Version: 2.3.5
OS Version: macOS 12.5

20 replies

March 31, 2023

I still have the same Problem.
Just in Chrome? Is it extension related?

I am on 1Password for Mac 8.10.3

1P_Tommy
1Password Employee
March 31, 2023

@sotospeak

Check to make sure Chrome is not in the middle of an update. I had one a few days ago. Once it updates fully quit the browser and then full quit 1Password by looking for our helper in the menu bar right-clicking it and then selecting quit. Wait just a few seconds and then open 1Password and unlock followed by your browser.

March 31, 2023

thanks @1P_Tommy

I'll try that … and'll report back …

1P_Dave
1Password Employee
April 3, 2023

@sotospeak

Sounds good. 🙂

-Dave

April 3, 2023

So far no further issues. Everything seems to work smoothly "again" @1P_Dave; although I'm unable to confirm @1P_Tommy's suggested solution which, however, seem very likely to apply to my case

1P_Tommy
1Password Employee
April 4, 2023

@sotospeak

1Password in the browser updated once again recently. Last day if I am not mistaken. The latest version is 2.9.0 Are you now using the latest version? If so, it might be time to get you before the extensions team for a more in-depth look. Please email us using support+forum@1password.com. Be sure to use the email address tied to the account in question.

Include the following:

Your user name here in the forum. sotospeak
A link to this topic. https://1password.community/discussion/comment/682422/#Comment_682422

This will help us connect the dots as they say.

May 1, 2023

A reboot of my Mac fixed this issue for me.

macOS Ventura 13.3.1
1Password 8 10.4

1P_Tommy
1Password Employee
May 2, 2023

Sounds good @martymankins

If, you've not installed the latest version of Ventura please check for updates 13.3.1 a is available.

May 3, 2023

I have the latest Ventura with the (a) RSR update.

1P_Dave
1Password Employee
May 4, 2023

I'm happy to hear that you're up to date. 🙂

-Dave