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September 21, 2022
Question

1password app keeps rising to the top on Mac

Safari: when I go to a webpage that nominally has a login (eg td.com) 1password app rises to the top and blots out the webpage I'm trying to access.


1Password Version: 8.9.4
Extension Version: 2.3.7
OS Version: Mac OS 12.6
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=1password%20app%20keeps%20rising%20to%20the%20top%20on%20Mac

6 replies

1P_Dave
1Password Employee
1Password Employee
September 21, 2022

Hello @spegrum! 👋

I'm sorry to hear that the 1Password for Mac app is stealing focus from Safari. Can you try the following steps:

  1. Close all open web browsers.
  2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
  3. Double-click on 1Password from your Mac's Application folder.
  4. Open your web browser.

Let me know if that gets things back to a working state. 🙂

September 22, 2022

Reseting the browser and 1 Password was not enough. An entire reboot was required.

September 22, 2022

The same is happening on my Mac.

1Password Version: 8.9.4
1Password Extension: 2.3.8 (I think)
OS Version: Mac OS 11.6.8
Browser: Safari 15.6.1

1P_Dave
1Password Employee
1Password Employee
September 22, 2022

@spegrum

I'm happy to hear that a restart resolved the issue. 🙂

@Grangerz

Can you try to restart your Mac to see if that resolves the issue for you as well?

September 22, 2022

@1P_Dave
Restarting my Mac resolved the issue. Thanks.

1P_Dave
1Password Employee
1Password Employee
September 22, 2022

@Grangerz

I'm happy that everything is working again. 😊