Question

1Password auto-updating despite setting not to

Forum|Forum|1 year ago
May 30, 2025
1 reply
144 views

I have 1Password > Settings > Advanced > Install updates automatically de-selected. On two different machines, 1Password auto-updated to 8.10.76 despite being set not to auto-update.

I didn't see anything in the release notes about "we're force-pushing 8.10.76 to everyone for reasons".

macOS

1P_Dave

1Password Employee

Hello @mschmitt! 👋

I'm sorry that the "Install updates automatically" setting didn't work as expected. So that I can better understand the situation can you tell me the following:

Which version were you running before you were updated to 8.10.76?
Is "Install updates automatically" still deselected even after the update?
The latest version is 8.10.78, were you automatically updated to this version as well?

I look forward to hearing from you.

-Dave

M

mschmittAuthor

I know I was on 8.10.75 on one machine. I know the other one was on 8.10.72 the last time I updated it, on 4/25. On 5/23 it was at 8.10.76; it is possible it auto-updated more than once.

"Install updates automatically" was still deselected.

It does look like it auto-updated again on one machine: it was at 8.10.76 on 5/23, but it auto-updated to 8.10.78 on 5/30.

On the other machine I manually updated it to 8.10.78 on 5/30, so I don't know if it would have auto-updated.

1P_Dave

1Password Employee

@mschmitt

Thanks for those details. So that the team and I can learn more, I'd like to ask you to create a diagnostics report from your Mac:

Send a diagnostics report (Mac)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

A link to this thread: https://www.1password.community/discussions/1password/1password-auto-updating-despite-setting-not-to/156985/replies/157216
Your forum username: mschmitt

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

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