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September 28, 2024
Question

1Password Autofill not working on Mac Apps on Sequoia

  • September 28, 2024
  • 13 replies
  • 892 views

My current environment is :
Mac Sequoia 15.0
1Password for Mac 8.10.44

1Password autofill feature works on Safari and Arc Browser on my Mac,
but it doesn't work on Mac native apps.(I mean, desktop apps like steam app.)

Quick Access shortcut works.
But only Autofill feature is not working.
CMD+\ didn't work too.

Ofcourse system settings>Privacy&Security>Accessibility>1Password is turned on.
So i have no clue what's wrong with me.


1Password Version: 8.10.44
Extension Version: Not Provided
OS Version: macOS 15.0
Browser: Not Provided

13 replies

September 28, 2024

I have the same issue on macOS Sequoia, with latest OS/app versions. I noted this as a regression from Sonoma.

October 1, 2024

Same issue here. Anyone have any luck getting this to work?

1Password Version: 8.10.44
OS Version: macOS 15.0
Browser: Safari

1P_Dave
1Password Employee
October 2, 2024

Hello Former Member, @waderlamprey, and @phoenixbt! 👋

I'm sorry that you're unable to use Universal Autofill on macOS 15. I've tried Universal AutoFill on a few apps on my Mac, which is running macOS 15, and it's working for me. So that I can investigate this further, can you reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

October 2, 2024

@1P_Dave My Support ID Number is UHB-91621-558.

1P_Dave
1Password Employee
October 3, 2024

Former Member

Thank you for posting the Support ID. Please continue the conversation with my colleague over email, they'll send you another reply as soon as possible. 🙂

-Dave

ref: UHB-91621-558

October 17, 2024

I'm having the same issue when using Jump Desktop (RDP client) on Sequoia. It worked fine on Sonoma. Any solutions thus far?

1P_Dave
1Password Employee
October 17, 2024

@bamiller3

I'm sorry that you're running into issues with filling. Are you trying to fill your login information into a login window on your local Mac that starts the RDP session in Jump Desktop? Or are you trying to fill into an app/prompt open inside of the RDP window itself?

-Dave

October 17, 2024

@1P_Dave - I'm trying to fill the login windows to initiate the RDP session.

1P_Dave
1Password Employee
October 17, 2024

@bamiller3

Thank you for clarifying. So that I can investigate why filling isn't working on your Mac in that app, please reproduce the issue one more time and then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

October 17, 2024

@1P_Dave - My diagnotic report was 373 MB and I am unable to email an attachment that large. Is there an SFTP site I could use to send you the file?