Question

1Password beta on FireFox blocks Fido login on Microsoft work/school account

Forum|Forum|2 years ago
September 12, 2023
4 replies
176 views

Steps to reproduce

Login on portal.azure.com with an account that has a Fido key assigned
When asked, enter the security key pin of the Fido key and touch the key

Expected result

SignIn continues

Actual result

Signin is Stuck on the screen that says a security screen will be opened on your device.

1Password Version: Not Provided
Extension Version: 2.15.1
OS Version: Windows 11 22h2
Browser: Firefox

Browser Extension

A

Anonymous

I am experiencing similar behavior attempting to login to AWS SSO using a YubiKey. I'm prompted to tap the yubikey, it seems the browser sees and accepts the tap (the prompt goes away), but the login never completes.

1Password Version: 8.10.16
Extension Version: 2.15.1
OS Version: macOS 13.5.2
Browser: Firefox 117.0

R

ragectl

Can we get some focus on this from the support team?

In Firefox 117.0.1 on multiple websites where it is causing WebAuthn requests for Yubikeys to be broken.

This causes Yubikey MFA failures on GitHub and Facebook. The best workaround currently is to restart Firefox in Troubleshooting mode to disable the browser plugin.

On work Linux laptop:
1Password Version: 1password-8.10.16~43.BETA-1 Linux
Extension Version: 2.15.1 (Beta extension)
OS Version: Fedora 38
Browser: Firefox 117.0.1

AND on Windows gaming PC:
1Password Version: 8.10.16 (81016047)
Extension Version: 2.15.1 (Beta extension)
OS Version: Windows 10
Browser: Firefox 117.0.1