Skip to main content
January 9, 2025
Question

1Password Beta on Firefox Nightly thinks it constantly has an update

  • January 9, 2025
  • 4 replies
  • 119 views

1password beta extension(8.10.54.13) on Ubuntu 24.10 with Firefox nightly (136.0a1) says it has an update every time Firefox restarts, even though it doesn't. This causes you to have to login with your master password every time.

4 replies

1P_Dave
1Password Employee
January 13, 2025

Hello @Parzival! 👋

I'm sorry that 1Password in the browser is saying that an update is available when it really isn't. If you're still seeing the issue then can you please send in a diagnostics report and a screenshot from your end:

Sending Diagnostics Reports (browser extension)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

ParzivalAuthor
January 17, 2025

SJI-36385-231

1P_Dave
1Password Employee
January 17, 2025

@Parzival

Thank you for posting the Support ID! I see that my colleague has sent you a reply via email, please continue the conversation there.

-Dave

ref: SJI-36385-231

February 27, 2025

I am having this same issue with the Zen browser (which is Firefox based). It constantly makes me enter my master password "because an update is available", even when no update is available. This is very annoying and makes the extension much less usable. It was working fine some time ago but in recent weeks I've been having this problem constantly; I'm not sure if what changed was on the Zen side or the 1Password side.