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TataruTaru
November 16, 2024
Solved

1Password Browser extension no longer connects to desktop App

  • November 16, 2024
  • 2 replies
  • 81 views

I have brought this up on the main community as well. But I've noticed over the last few days that the browser extension can only be unlocked with the Master Password and even shows an error that it cannot connect to the desktop app.

Curious what changed in the last few days to cause this, I will attempt to re-install the desktop app to see if it resolves anything.

Best answer by TataruTaru

Turns out the issue was with Nightly, I reinstalled production and the issue was fixed. 

2 replies

TataruTaru
TataruTaruAuthorAnswer
November 16, 2024

Turns out the issue was with Nightly, I reinstalled production and the issue was fixed. 

1P_Blake
Community Manager
November 18, 2024

I’m sorry you ran into this over the weekend, @TataruTaru! While Nightly builds are designed to catch potential issues before they reach production, they can sometimes come with unexpected bugs like this one. 

That said, we truly appreciate you using Nightly and helping us identify and address these problems. Your feedback is invaluable and helps make 1Password better for everyone. 💙

November 16, 2024

Glad a simple reinstall fixed it. I was about to suggest something along those lines.