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July 6, 2023
Question

1Password causes seemingly random Windows Security prompts

  • July 6, 2023
  • 3 replies
  • 79 views

Recently (last 1 or 2 weeks) I've been seeing random Windows Security prompts from 1Password that look like the screenshot.

I don't believe this prompt is being shown in response to some action I take, since it happens even when my computer is idle. It doesn't matter if I type my pin or click cancel, in both cases, as far as I know, nothing happens.

How can I help to investigate this weird behavior?


1Password Version: 8.10.8
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

3 replies

GreyM1P
1Password Employee
July 7, 2023

Hi there @mateusbandeira

A diagnostics report will help us find out what's going on, so if you can send one in, we can look into it with you.

How to send a 1Password diagnostics report

Attach the diagnostics report to an email message addressed to support+forum@1password.com.

⚠️ Don't post your diagnostics report here.

With your email please include:

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much! :)

— Grey

July 10, 2023

[#MNZ-98583-773]

ag_mike_d
1Password Employee
July 12, 2023

Thanks, @mateusbandeira!