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jennnyc
jennnyc
May 17, 2025
Question

1Password Chrome Extension needs password everytime used?

  • May 17, 2025
  • 2 replies
  • 106 views

Hello All,

Recently (few months) when I open Chrome on Mac and use 1P extension I have to enter my PW every time as opposed to prior if desktop app was opened with PW, it was not needed.

Any suggestions or fix would be greatly appreciated.

Thank you,

    2 replies

    S
    Samanthalove
    May 17, 2025

    i'll be glad and appreciate 

    1P_Dave
    1P_Dave
    1Password Employee
    July 3, 2025

    @Samanthalove 

    Welcome to the community! Do you need assistance with 1Password? Let me know and the team and I can help.

    -Dave

    1P_Dave
    1P_Dave
    1Password Employee
    July 3, 2025

    Hello @jennnyc! 👋

    I'm sorry for the delayed reply. If you're still running into the issue then it sounds like communication between the 1Password extension in your browser and the 1Password for Mac app has broken down. To fix this please do the following:

    1. Close all open web browsers.
    2. Right-click on the 1Password icon at the top of your Mac's screen and then click Quit. Wait until the icon disappears.
    3. Double-click on 1Password from your Mac's **Applications** folder. 
    4. Open your web browser. 


    Let me know if that doesn’t fix the issue. 

    -Dave

    jennnyc
    jennnycAuthor
    July 6, 2025

    Figured out issue.

    I've been with you for many years , prob soon after your initial release.

    Looks like the issue was that you are no longer able to rename app?

    1P is a login item 4 me through app and System Settings and I put all my login items in a separate folder inside the "Applications" folder and rename apps for simplicity so yours is "@1P" but unless you tell me differently, this was issue and can no longer rename or separate folder.

    jenny

     

    1P_Dave
    1P_Dave
    1Password Employee
    July 23, 2025

    @jennnyc 

    Thanks for the reply. The 1Password app needs to be installed in the /Applications folder itself. If it's moved to a different place then certain functionality may not work properly, this likely explains the behaviour that you're seeing. 

    I recommend that you leave 1Password named as "1Password.app" in your /Applications folder. Let me know if you see any other issues. 

    -Dave

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