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July 5, 2024
Question

1Password Desktop app quits unexpectedly

  • July 5, 2024
  • 1 reply
  • 63 views

Hi,
I have the following problem. Every time Windows boots up, I get this error message. 1Password then works normally, but the message is very annoying. I have already tried reinstalling the app several times. But that didn't help.

Does anyone know a solution? Thanks in advance.


1Password Version: 8.10.35
Extension Version: Not Provided
OS Version: Windows 11
Browser: Not Provided

1 reply

1Password Employee
July 5, 2024

Hello @organisman, thank you for writing in. I'm sorry about the issue you're running into with 1Password on Windows.

So that the team can take a closer look at the issue you’re experiencing, I’d like to request that you send us some information to mailto:support+forum@1Password.com.

With your email, please include the following:

  • A link to this thread: https://1password.community/discussion/146524
  • Your forum username: organisman
  • A diagnostics report: https://support.1password.com/diagnostics/

After emailing in, you'll receive a reply from BitBot, our friendly robot assistant with a Support ID that looks something like [#ABC-12345-678]. Post that here, and I’ll be able to locate your message and make sure it’s gotten to the right place.

Thank you!

-Evon