Skip to main content
May 2, 2024
Question

1Password does not complete 'username' on www.ecowitt.net

  • May 2, 2024
  • 6 replies
  • 98 views

1Password enters the password - but not the username on this website


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

6 replies

1P_Tommy
1Password Employee
May 2, 2024

@MAW444

I was able to fill a faux set of data. Can you try manually saving a login? What browser are you using? Which version of 1Password in the browser? I filled with 2.23.3.

Save a login manually in your browser

MAW444Author
May 2, 2024

Yes - I am on 1Password browser extension version 2.23.3

MAW444Author
May 2, 2024

If I manually save the log in it still does not prepoulatre the username boc or give me the 1Password circle.
It does fill in the password box

1P_Tommy
1Password Employee
May 2, 2024

Odd. I was using Chrome. Which browser are you using? To be clear 1Password does not show presently in the top (username/email) field. You'll trigger the inline prompt from the password field. I also had no trouble filling from the menu bar. I'll file and issue with the team for the button no appearing in the top field. Before I file anything I want to ensure we got everything in one go if at all possible. Thanks for checking.


MAW444Author
May 2, 2024

Thanks - I can see what you are getting at now.

It does not trigger from the username / email filed. That's the problem I had

But I see what you mean - if you go to the password ir will fill in the username and the password correctly. Thanks for pointing this out and I agree your summary

1Password Employee
May 23, 2024

Hello @MAW444, thank you for your reply.

On behalf of Tommy, you're welcome. I'm glad to hear that was helpful.

Let us know if you have any questions.

-Evon