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February 12, 2022
Question

1Password does not offer to fill in identity, address info

When I started using 1password a couple of years ago, I disabled the autofill feature of Chrome so 1Password could do the same with my identity record. But frequently it won't offer to do this, leaving me to fill this stuff in by hand -- name, address, phone, etc.. I feel like I've regressed in terms of form field filling efficiency. Why isn't 1password doing what it's supposed to do here? Is there some setting that enables this (I can't find one).


1Password Version: 7.9.2
Extension Version: 2.2.3
OS Version: Mac OS 12.1

3 replies

Jack_P_1P
1Password Employee
1Password Employee
February 14, 2022

Hi @siplhium:

If you use a comma, are you able to fill your line 2? As an example:

Let me know if that sorts things out for you, or if you're still running into issues!

Jack

siplhiumAuthor
February 14, 2022

@Jack_P_1P I'm not following you. Use a comma how? Add it to my address (all I have a street address; no suite or apartment number)? Would you please be a little more explicit?

Jack_P_1P
1Password Employee
1Password Employee
February 14, 2022

Hi @siplhium:

My apologies, I mixed up your thread with someone else's.

To answer your specific question about using your Identity item, 1Password will show the in-line menu on addresses to be filled, and emails. If you'd like to fill an entire page of information, for example on a sign-up form, opening the 1Password pop-up from your browser's toolbar, selecting your Identity, and clicking the Autofill button will fill all the applicable information in one step.

Let me know how you get on with that!

Jack