Skip to main content
April 30, 2024
Question

1Password does not work on www.britishgas.co.uk

  • April 30, 2024
  • 3 replies
  • 66 views

When you log on it password enters the username - but then does not enter the password on the next screen


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided

3 replies

1P_Dave
1Password Employee
April 30, 2024

Hello @MAW444! 👋

I'm sorry that 1Password isn't filling your password properly into britishgas.co.uk. Our developers are aware of the issue and I've added your report to the work item that you have open internally. Hopefully the issue will be fixed in a future update.

For the time being, copying and pasting (or dragging and dropping) your password from 1Password into the website is the best option.

Thank you for reporting the issue. 🙂

-Dave

ref: dev/core/core#8899

MAW444Author
April 30, 2024

Thanks Dave - is there a way we can see a list of sites that your team are aware of?

1P_Dave
1Password Employee
April 30, 2024

@MAW444

Our issue tracker itself isn't public but using the search function on the forum will tell you about websites that other customers have reported here. You can search by clicking on the magnifying glass in the upper right corner of the forum. 🙂

-Dave