1Password doesn't autofill on Disney.com websites.

Hey @netnothing,

Thanks for taking the time to report this.

The login forms for these particular websites are built using something called a focus trap which makes it difficult for 1Password to fill the fields from the inline menu.

Our developers are aware and are looking to make improvements on these pages in a future update.

I'm sorry for the disruption. In the meantime, as you have suggested I would recommend filling these fields from the 1Password icon in your browser toolbar.

Let us know if there is anything else we can help with at all.

ref: dev/core/core#1088

The same problem occurs in the MS Windows environment with Firefox and Chrome based browsers. Attempting to open a website using in browser extension also fails. When can we expect a resolution? There is a large community that accesses Disney websites.

@blubell

I'm sorry for the frustration, the issue is still being worked on by our development team. I've added your report to the internal work item that we have open.

In the meantime, this workaround should help:

1. Open the Disney website and navigate to the login form.
2. Click on the 1Password icon in your browser's toolbar.
3. Select your Login for Disney, click Autofill.

Let me know if that doesn't work.

-Dave

As I indicated before, the in browser 1Password also fails in Firefox and Chrome based browsers, in Windows 10 and 11. All environments tested are up to date. I haven't been able to test the Android environments.

Thank you for getting back to us @blubell, I understand that this isn't ideal.

Does the workaround Dave provided work for you?

workaround works for me.
1Password for Mac 8.10.22 (81022021)
FF 120.0

@huffalumpy

I'm happy that the workaround is helpful. 🙂

-Dave

This workaround does NOT work in Windows 10/11, Firefox or Chrome based browsers.

Correction to my last post, the Open and Autofill function from the extension/add-in does not work. However, once the User Id page is open, the extension/add-in Autofill function does work. Likewise for the Password page. I have only tested the WDW, My Plans page; however, I expect this to work with all the Disney Go logins.

Hey @blubell, I'm glad to hear that the "Autofill" button does work from the 1Password extension pop-over. You mentioned:

however, I expect this to work with all the Disney Go logins.

I've done some testing on https://disneyworld.disney.go.com/, but I haven't been able to recreate the same behaviour. May I ask which other Disney logins you're experiencing an issue on?