1Password Doesn't Start Automatically After 8.10.8 Update [Known Issue]

Hello @fssbob! 👋

I'm sorry that 1Password 8 isn't starting automatically on your Mac, can you tell me a little more about the issue? After you restart your Mac do you expect to see the 1Password icon in your menu bar or do you expect to see 1Password's main window open automatically?

Can you check the following settings:

1. Open and unlock 1Password for Mac.
2. Click on 1Password next to the  in the menu bar.
3. Click on Settings.
4. Click on General.
5. Make sure that "Keep 1Password in the menu bar" is turned on.
6. Make sure that "Start at login" is turned on.

I look forward to hearing from you. 🙂

-Dave

After restarting my Mac I expect to see the 1Password icon in my menu bar. That's what has stopped happening since the 8.10.8 update.

Once I either start the Application (in Finder) or click on the 1Password Chrome browser icon, the 1Password icon appears in my menu bar--and it stays there until the next time I restart my Mac.

I've verified that both "Keep 1Password in the menu bar" and "Start at login" are turned on.

Thanks.

@fssbob

Thank you for the reply. We've seen a couple of reports of similar behaviour recently and I'd like to investigate further. I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/141064/1password-doesnt-start-automatically-after-8-10-8-update#latest
• Your forum username: fssbob
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#22667

I have a configuration similar to fssbob, and am experiencing the same issue with the 8.10.8 update on both my M1 Mini and M1 MacBook Pro. The previous version started up automatically.

To add to what has already been reported here, I also notice that the 1Password icon briefly flashes in the menu bar upon login, then disappears.

@TheVision

I'm sorry that you're also seeing the same issue. We've opened an internal work item to investigate this further. If you're able to then I'd like to ask you to create a diagnostics report from your Mac:

Sending Diagnostics Reports (Mac)

Attach the diagnostics to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/comment/690364/#Comment_690364
• Your forum username: TheVision
• Please do not post your diagnostic report to the forum. This is for your privacy and security.

Please send the entire file.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

ref: dev/core/core#22667

I've sent the diagnostics report. The Support ID is [#IVT-99936-668]. Thanks.

@fssbob

Thanks for posting the Support ID. The team will review the diagnostics report and send you a reply as soon as possible.

-Dave

ref: IVT-99936-668

I am also having this same issue with 8.10.8. Would you like for me to send the same information?

Same issue here! It looks like 1P is starting at logon but after while it disappears from the menu bar and I have to start the app manually.

I also have the same problem.
Removing both options, restarting and re-enabling the options did not help.