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September 20, 2025
Question

1Password extension & browser not working

  • September 20, 2025
  • 1 reply
  • 17 views
The 1Password extension is enabled but I can't access it. 
the 1Password browser link has a very strange configuration but I can access still use it . Very frustrating. 
I don't know what to do. Someone is a previous post said to remove the extension and add it again.

want to add pictures but don't see where to do that.

1 reply

1P_Dave
1Password Employee
September 22, 2025

Hello @tonia22! 👋

I'm sorry that you're running into trouble when using 1Password in the browser. Can you share details of the problem you’re experiencing? Any information you can provide, such as an error message and steps to reproduce the issue, will help me understand what’s going on and work on a solution. Can you also share what browser you're using and whether you're using a Mac, Windows PC, or another device? 

You can add a screenshot to your post by clicking on the camera icon in the reply editor. Make sure that nothing sensitive is visible in the screenshot since this is a public forum. 

-Dave