1password extension crashes Safari on iPad

Diagnostics from 1password app sent to support@1password.com

Hi @andriso 👋

I'm sorry that you're experiencing an issue with 1Password crashing in Safari on iOS. The team and I are here to investigate this situation and get it resolved. You mentioned that you sent some diagnostics to support@1password.com. After doing so, you should have received a reply from our assistant, BitBot, containing a support ID in the subject line that looks like [#ABC-12345-678]. To help me locate those diagnostics, could you reply back with the support ID you received?

In the meantime, to help me to further understand what you're experiencing, could you confirm whether or not you're seeing any error message when 1Password crashes in Safari on your iPad? If so, what does the error message say?

Looking forward to your reply!

-Trevor

Hi Trevor, I received this #HPC-38941-358 and a message from your support team, thanks

Hi @andriso 👋

Thank you for sharing your Support ID. I was able to locate the diagnostics that you sent and see that a colleague has sent you a reply. Please check your email inbox and continue the conversation there. To prevent the conversation from occurring in multiple places at once, I’ve closed this thread.

-Trevor

ref: HPC-38941-358