1Password Extension stuck loading on all browsers

Hello @jayzed,

The 1Password app is the best place to manage your data while the 1Password in Safari saves and fills your websites

That said, I am sorry to hear that it doesn't work for you correctly. If you have time, please send us 1Password logs and a new diagnostics report from your computer to our website here: support+x@1password.com

You can follow the steps here to create a diagnostics report from your computer:

https://support.1password.com/diagnostics/

You can try the steps here to create 1Password's logs: https://support.1password.com/cs/extension-console-log/

Hi, I'm hoping I can piggyback this forum (sorry if necroing the thread), as I'm experiencing the same issue in Chrome. I believe the application used to launch 1Password on Windows 10 if it wasn't running actively or in the background, but doesn't do this at all in Windows 11 Pro. Steps to reproduce:
1. Turn PC on (cold boot preferably) and 1password startup disabled in Windows
2. Log into Windows 11 account
3. Launch Chrome Version 101.0.4951.67 (Official Build) (64-bit)
4. Go to any webpage (e.g. this forum's login page)
5. Either click the extension in the extension toolbar or use the keyboard shortcut (I have mine set to Ctrl + comma)
6. The extension's popup appears with the loading gif for a seemingly indefinite period.

Workaround:
1. Open the 1Password app for Windows 11
2. Sign in
3. Go back to the browser and retry step 5 above
4. It will authenticate through

Logs and other stuff:
When I was trying to replicate the issue to obtain the console logs, I discovered the 'open 1password' button does nothing despite 1password now running in the background on my Windows 11 Pro system. Clicking this button throws these errors that are in the below spoiler tag (I tried uploading as .log, .txt. .docx and this form disallowed these file types from uploading):

! 21:50:35.152 background.js:2 Unable to show the unlock screen 💥 Failed to send because our port was disconnected.
! Eee @ background.js:2
! await in Eee (async)
! t7 @ background.js:2
! get-popup-config @ background.js:2
! await in get-popup-config (async)
! j4 @ background.js:2
! r @ background.js:2
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: Could not establish connection. Receiving end does not exist.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.393 Unchecked runtime.lastError: The message port closed before a response was received.
! 21:50:35.202 background.js:2 Loaded page details in 41 ms.
! 21:50:35.202 background.js:2 Analyzed the page in 0.19999998807907104 ms.
! 21:50:38.325 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:50:50.483 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:50:50.939 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:50:51.128 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:51:09.690 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:51:11.930 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:51:15.286 background.js:2 Unable to request unlock when not connected to Desktop app
! request-managed-unlock @ background.js:2
! j4 @ background.js:2
! r @ background.js:2
! 21:51:24.301 background.js:2 💫 Looking for desktop app com.1password.1password
! 21:51:24.301 background.js:2 📤 Sending message to native core <2108836374>
! 21:51:34.316 background.js:2 💫 Looking for desktop app com.1password.1password7
! 21:51:34.316 background.js:2 📤 Sending message to native core <1556687102>
! 21:51:34.316 background.js:2 Desktop app port disconnected. Error: Specified native messaging host not found.