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August 24, 2022
Question

1password extension won't login

  • August 24, 2022
  • 4 replies
  • 130 views

I have recently installed the latest 1 password extension on Safari and have given it the necessary permissions. But when I pick the 1password icon and fill in my 1password password I just get the rotating 'processing' symbol and nothing happens. I have to go to my top bar and open 1password from there. Can anyone suggest how I fix this please?


1Password Version: 8.8
Extension Version: 2.3.7
OS Version: 12.4
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=1password%20extension%20won't%20login

4 replies

1P_Tommy
1Password Employee
1Password Employee
August 24, 2022

@westy

Please try updating macOS. About the security content of macOS Monterey 12.5.1 - Apple Support That may help matters. If not, we can proceed from that point.

westyAuthor
August 24, 2022

Thanks for that suggestion I will give it a shot.

westyAuthor
August 26, 2022

@1P_Tommy Thanks that solved it! I had assumed I was on the latest version of macOS as I had automatically update on. But I hadn't been updated because of too little space. Sorted that now. So killed two birds with one stone. Thanks again. Richard.

1P_Tommy
1Password Employee
1Password Employee
August 26, 2022

It's great to hear that helped. Thanks for updating us. Enjoy!