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March 11, 2024
Question

1Password for Android not offering to create a password on northwesternmutual.com

  • March 11, 2024
  • 2 replies
  • 104 views

I created a post here about the Android app, then noticed I was in the wrong place. I couldn't find a way to delete it so I had to change this post to be a 'wheres the delete a post function?


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2 replies

cev999Author
March 11, 2024

The Android app didn't offer to create a password when I told northwesternmutual.com that I needed to change my password (because 1Password somehow had the wrong password which happens when I can't make a random password in the app - see how it's recursive?)
So I figured I'll look at the apps menu - nothing! I look lots of places in the app - still nothing!

What am I missing!?

If I'm not missing anything, what standalone app can I use to make random passwords?


1Password Version: Not Provided
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1Password Employee
March 12, 2024

Hi @cev999,

Thanks for contacting us!

While there's no option to delete a post, I've merged your comments together in the Android category. When a post is in the wrong place, the team will move the thread to the correct category.

I understand that you're experiencing trouble creating a password for northwesternmutual.com when using 1Password for Android. You can save, create, and fill passwords using the steps in the following article:

If that's not working for you, I have a few questions, so that we can provide the best advice:

  1. Is there a particular step where things are not working?
  2. Are you experiencing the same trouble on any other websites?
  3. Which version of 1Password for Android are you using?
  4. Find the version numbers for 1Password and your operating system
  5. Is Autofill still fully set up on the device?
  6. Use 1Password to save logins and sign in to apps and websites on your Android device

I look forward to hearing from you!

-David