Question

1Password for Linux don't save the 1PW 2FA Account Code

Forum|Forum|2 years ago
December 27, 2023
3 replies
176 views

Hello 1Password Team,

I have the problem that 1Password for Linux don't save/remember the 1PW 2FA Account Code.

I have tried it with the current stable (8.10.22) and beta (8.10.24) version. I also reset the app with Settings > Advanced > 1Password and delete the settings folder: user/.config/1Password.

Also a full remove (apt remove/purge 1Password) und reinstall don't work.

I use:
MX Linux 23.1 (Based on Debian 12)
KDE Desktop 5.27.5

When I enter the code, it works until the next restart. Then I have to enter it again :-(

Thanks for help
Tom

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: MX Linux 23.1 (Debian 12)
Browser: Not Provided

Linux

F

FrankyO1P

1Password Employee

Hi @majortom,

Thanks for bringing this to our attention. This is an interesting issue and I would love to investigate into this issue further.

Could you send an email to support+linux@1Password.com?

With your email please include:

A link to this thread: https://1password.community/discussion/143789/1password-for-linux-dont-save-the-1pw-2fa-account-code
Your forum username: majortom
A diagnostics report: https://support.1password.com/diagnostics/?linux
Information about your current environment (Linux distribution, version, desktop environment)

We'll look forward to hearing from you.

Franky

majortomAuthor

@FrankyO1P
Thanks for your reply
I just sent an email to support with the information needed.

I'm keeping my fingers crossed that you find the error.

F

FrankyO1P

1Password Employee

Hi @majortom,

We've received your message and I've sent out a reply. Hope to hear from you soon. 🙂

Franky

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