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February 21, 2023
Question

1Password for Safari does not autofill my OTP for Citrix Storefront

Hi, when logging in to Citrix Storefront 1912, I'm required to enter username/password/OTP, which 1Password knows. Unfortunately, the Safari plugin does not seem to recognise the OTP challenge and does not fill the current token. Example URL is https://np-ehvaccess.prod.services/ - thanks for your advice.


1Password Version: 8.10.1
Extension Version: Version 2.7.0
OS Version: macOS 13.2.1
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=OTP%20on%20Citrix%20Storefront

1 reply

Alvin_L_1P
1Password Employee
1Password Employee
March 3, 2023

Hey @hamishrodda 👋

I'm very sorry that we missed your post. I see that my colleague has replied to you via email - let's continue the discussion there. 🙂

Alvin

ref: BWI-69392-588