1Password for Safari doesn't unlock or open

Hello @JuliusH! 👋

I'm sorry that 1Password for Safari intermittently doesn't unlock or open. As a first step, can you try the suggestions in this article: 

• If the 1Password browser extension doesn’t unlock when you unlock the 1Password app

If that doesn't help then, the next time that the issue occurs, I'd like to ask you to create and share a 1Password diagnostics report from 1Password in your browser:

Send a diagnostics report (browser extension)

Attach the diagnostics to an email message addressed to support@1password.com

With your email please include:

• A link to this thread: https://www.1password.community/discussions/1password/1password-for-safari-doesnt-unlock-or-open/166608
• Your forum username: JuliusH

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks very much!

-Dave

Your support ticket ID is EIJ-49977-754

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@JuliusH 

Thank you for posting the Support ID! One of my colleagues will send you a reply via email as soon as they've finished reviewing your diagnostics report. Please continue the conversation there. I've closed this thread to prevent duplication of efforts. 

-Dave