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Anonymous
May 20, 2023
Question

1Password for Safari is offline when using the Testflight beta version of the iOS app

  • May 20, 2023
  • 21 replies
  • 587 views

I’ve tested on a handful of devices and all of them now have a red cloud icon with a strike through on the extension in Safari. They don’t appear to receive any updates from the installed application either, only showing the entries that they had access too presumably before the update. It started right around the 16.5 iOS update.

1Password Version: 18.10.7
Extension Version: Not Provided
OS Version: IOS 16.5
Browser:_ Safari

21 replies

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1P_Dave
1P_Dave
1Password Employee
May 26, 2023

Thank you to everyone who sent in a diagnostics report. This is a known issue with the beta version of 1Password for iOS from Testflight and our developers are investigating. I've added everyone to the internal work item open for the issue so that our developers are aware that you're affected.

Until the issue is resolved with a new update to the beta version, you can switch to using the production version of 1Password for iOS: To stop using the beta

I'm sorry for the inconvenience.

-Dave

ref: dev/core/core#22067

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