1password frequently asking me to login to a web app that I'm already logged into

Hello @rswanker! 👋

I'm sorry that you're being prompted to sign in to the Heap web app by 1Password when you're already signed in. So that we can get this fixed, could you please send the page structure of the webpage in question to our support team? Follow these steps:

1. Open the website in question until you can see the sign in prompt from 1Password that you're referring to.
2. Right-click on the page and click "1Password - Password Manager" > Help > Collect Page Structure.

Attach the resulting JSON file to an email message addressed to support+forum@1password.com.

With your email please include:

• A link to this thread: https://1password.community/discussion/148946/1password-frequently-asking-me-to-login-to-a-web-app-that-im-already-logged-into
• Your forum username: rswanker
• A link to the affected webpage.
• A screenshot of the prompt.
• Please do not post the file here on the forum.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

-Dave

I have not received a support ID number.

support ticket ID is UCK-21188-979

@rswanker

Thank you for posting the Support ID, one of my colleagues will reach out to you via email soon.

Since we have a communications channel open via email, I'll close this thread.

-Dave

ref: UCK-21188-979