1Password gives an error when attempting to import CSV File

Greetings,
1. First problem as per instructions it says = "Click “A different password manager”. Unable to find that.
2. then click Continue.
2. Click on Import
3. From File
4. Add File
5. File saved as UTC-8
6. Shows "Import Failed, 1Password couldn't import the data. The file may be in the wrong format"
7. File send to support
8. I checked the file on Notepad, there is a coma after each entry, didn't see any issues.

1Password Version: 8.10.7
Extension Version: 2.11.0
OS Version: windows
Browser:_ chrome and firefox
Referrer: forum-search:https://1password.community/search?Search=Import%20CSV%20File%20gives%20an%20error