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ThePaleKing
March 8, 2026
Solved

1Password has detected an error (macOS Tahoe)

  • March 8, 2026
  • 4 replies
  • 112 views

Hi there,

I recently migrated information from an external SSD to a new macOS Tahoe installation, and this prompt occurs upon each login.

Could I have some support with this? Should I simply just download and reinstall 1Password again such that this error goes away? Thank you!

Best answer by 1P_Dave

@ThePaleKing 

I'm sorry that those steps didn't work with your situation, please try these alternative steps: 

🚨 Before proceeding, make sure that you have a copy of your Emergency Kit, that you know your account password, and that you're signed into 1Password on another device and see all of your items there.

  1. Close all browsers.
  2. Right-click the 1Password icon in the menu bar (if it's there) and click Quit.
  3. Open Finder, and click the Go menu > Go to Folder...
  4. In the box that appears, copy and paste the following exactly: ~/Library/Group Containers/
    • and press ⮐ Return.
  5. You'll see a folder called 2BUA8C4S2C.com.1password. Rename it to 2BUA8C4S2C.com.1password.old
  6. Wait a few moments and then open 1Password. You'll be taken through the first setup process. Add your 1Password account back to the 1Password app.
  7. Follow the prompts to setup 1Password and configure any settings that you had configured before. 


Let me know if you run into any issues. 

-Dave

4 replies

1P_Dave
1Password Employee
March 10, 2026

Hello @ThePaleKing! 👋

I'm sorry that you're seeing an error message when attempting to launch 1Password on your Mac. This issue can indeed occur when moving 1Password's local cached database from one Mac to another, you can resolve it by resetting the app: 

🚨 Before proceeding, make sure that you have a copy of your Emergency Kit, that you know your account password, and that you're signed into 1Password on another device and see all of your items there.

  1. Reset the 1Password app: How to reset the 1Password app on a specific device
  2. Add your 1Password account back to the 1Password app: How to add your 1Password account to the apps
  3. Follow the prompts to setup 1Password and configure any settings that you had configured before. 


Let me know if you run into any issues. 

-Dave

ThePaleKing
March 10, 2026

Hi Dave,

I cannot complete step 1, as I do not have a `settings` option underneath 1Password on the menubar.

 

1P_Dave
1P_DaveAnswer
1Password Employee
March 10, 2026

@ThePaleKing 

I'm sorry that those steps didn't work with your situation, please try these alternative steps: 

🚨 Before proceeding, make sure that you have a copy of your Emergency Kit, that you know your account password, and that you're signed into 1Password on another device and see all of your items there.

  1. Close all browsers.
  2. Right-click the 1Password icon in the menu bar (if it's there) and click Quit.
  3. Open Finder, and click the Go menu > Go to Folder...
  4. In the box that appears, copy and paste the following exactly: ~/Library/Group Containers/
    • and press ⮐ Return.
  5. You'll see a folder called 2BUA8C4S2C.com.1password. Rename it to 2BUA8C4S2C.com.1password.old
  6. Wait a few moments and then open 1Password. You'll be taken through the first setup process. Add your 1Password account back to the 1Password app.
  7. Follow the prompts to setup 1Password and configure any settings that you had configured before. 


Let me know if you run into any issues. 

-Dave

ThePaleKing
March 10, 2026

Thank you Dave, that worked perfectly! I have it all up and running now. 

1P_Dave
1Password Employee
March 10, 2026

I'm happy that the alternative steps helped! 

-Dave