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August 26, 2026
Question

1password in safari doesn't unlock or prompt to unlock

  • August 26, 2026
  • 3 replies
  • 5 views

Hi, I’m using 1Password version 8.11.15.3 in Safari (26.5.2) on macOS Tahoe 26.5.2. 

1Password shows that it’s locked at the top of safari window. I go to a webpage and see 1Password locked in the page login entry box.  It doesn’t prompt me to unlock 1Password. It doesn't do anything. If I go to the top of safari menu bar and click on 1Password to unlock, enter the password which unlocks 1Password.  Then I go back to the webpage login info, the 1Password extension then works properly and will fill in the web page.  

3 replies

Trevor_1P
1Password Employee
1Password Employee
September 3, 2026

Hi ​@1pacoder,

It looks like you’re using an older version of 1Password for Safari, with the latest release being 8.12.34. Could you try updating 1Password for Safari, and let me know if the issue persists?

1pacoderAuthor
September 6, 2026

It seems that a couple days after I posted this issue, the plugin got updated and yes, the issue got resolved. Thanks

1P_Gem
1Password Employee
1Password Employee
September 7, 2026

Hi ​@1pacoder, I’m glad to hear that the issue is resolved after updating 1Password for Safari. Thanks for confirming this for us!